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- More than ten years of experience writing and
editing print and web content and planning, developing, and managing
editorial and website projects
- Proven ability to provide information in a
well-organized, convenient form, while ensuring the overall quality
and accuracy of content
- Skills include acute attention to detail, exemplary
organizational and project-management skills, and a strong command of
English grammar
September 1998–present
Writer, Editor, and Web Content Developer (Freelance and Contract)
- Provide comprehensive editing services, including
substantive editing, copyediting, and proofreading; specialize in
editing academic texts, including scholarly journals; academic papers,
theses, and dissertations; training and educational materials; and
résumés and cover letters
- Provide web content-development, editing, and
maintenance services; specialize in websites aimed at the college
market, such as university websites, academic publishers' websites,
and textbook companion sites
- Recent projects include the following:
- Content development for companion websites for several
editions of Writing for the Technical Professions by Kristin Woolever (Longman Publishers)
- Content development for an e-book and companion
website for an edition of Technical Communication Today by
Richard Johnson-Sheehan (Longman Publishers)
- Content development for companion website for an
edition of A Concise Guide to Technical Communication by Laura
J. Gurak and John M. Lannon
(Longman Publishers)
- Copyediting of Analyses of Social Issues and
Public Policy, an academic journal (Blackwell Publishing)
- Copyediting and proofreading of Risk Management
and Insurance Review, an academic journal (Blackwell Publishing)
- Proofreading of the academic journals Journal
of Social Issues, The Historian, International Economic
Review, and The Journal of Risk and Insurance (Blackwell
Publishing)
July 2000–January 2001
Web Content Producer/Editor, Northeastern
University (Boston, MA)
- Managed redesign of Department of English website
to improve site navigation and better meet the information needs of
current and prospective students and faculty
- Consulted with faculty, staff, and students to
assess needs and gather content
- Planned and designed information architecture and
site navigation; established schedules for deliverables
- Assisted designer with development of navigation
structure and overall site design
- Gathered, organized, wrote, and edited content
- Built and maintained website using knowledge of
HTML and CSS
- Maintained files on web server
August 1996–August 1998
Marketing Coordinator/Copywriter, Inmagic, Inc. (Woburn, MA)
- As part of website team, worked closely with
webmaster to develop web content; write and edit copy; and organize,
plan, and manage web projects, including a site redesign
- Wrote copy for various sales and marketing
materials, including product literature, technology white papers,
sales letters, corporate communications, press releases, and direct
mail
- Developed biweekly newsletter to Inmagic Resellers, including planning editorial
calendar, gathering information for articles, writing and editing
copy, laying out copy for print newsletter using Adobe®
PageMaker®, and creating and publishing web version using
knowledge of HTML
- Identified public speaking opportunities at
industry conferences for Inmagic's CEO,
submitted proposals, and edited presentations for company executives
- Coordinated and managed all aspects of trade show
preparation
- Worked with sales and marketing managers to develop
and plan direct-mail campaigns to generate sales leads and recruit
resellers
January 1994–June 1995
Inside Sales Representative, Jurisoft,
Division of LEXIS-NEXIS®
(Cambridge, MA)
- Handled incoming telephone inquiries from prospects
and customers regarding information on various legal-software programs
- Contributed to the generation of an average of
$150,000 in sales each month
- Prepared proposals for larger customers, including
work on a multimillion-dollar government contract
- Trained new sales assistants, inside sales
representatives, and a new outbound sales group
- Assisted marketing department in development of new
sales promotions
- Completed several projects to help sales department
run more efficiently, including a sales training manual
September 1998–December
2000
Lecturer, Department of English,
Northeastern University (Boston, MA)
- Taught Technical Writing, Business Writing, and
First-Year Composition
- Responsible for all aspects of developing and
teaching courses, including creating syllabi, assignment sequences,
and policies; creating course materials; designing and grading
assignments; and calculating final grades
- Designed, created, and maintained course websites
January 1999–March 2000
Tutor, Northeastern
University Writing Center (Boston, MA)
- As writing tutor, assisted undergraduate and
graduate students with all phases of writing academic papers,
including brainstorming ideas, developing outlines and thesis
statements, citing sources, and editing for style and grammar
- As research tutor, taught undergraduate students
how to do academic research and use and cite sources to support their
theses
June 2000
Master's Degree in Technical and Professional Writing (MTPW)
Northeastern University (Boston, MA)
Relevant Course Work:
- HTML/Web Design
- Technical Editing
- Style and Grammar
- Technical Writing
- Graphic Design
- Instructional Design
Achievements and Honors:
- Helen M. Loeb Award in Technical Communication
(awarded to top graduating student in MTPW program)
- Graduate Student Essay Prize in Writing
June 1996
Bachelor of Science, Business
Administration
Northeastern University (Boston, MA)
Dual Concentration: International Business and Marketing
Achievements and Honors:
- Top graduating student in class of 356 business
students
- Dean's List GPA 3.89, summa cum laude
- HTML, CSS
- Adobe Dreamweaver® and Photoshop®
- Microsoft® Word, Excel®, and
PowerPoint®
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